Ensure that Omnia can reach your (S)FTP when importing and exporting
Some (S)FTP locations are secured. This means that only certain IP addresses can access that specific location. In order for Omnia to successfully import feeds or export reports, you might need to allow list our IP addresses. Our servers servers use the following IP addresses:
51.124.133.176/28 (Range: 51.124.133.176 through to 51.124.133.191)
If you want to allow our Customer Success team to troubleshoot connections to your (S)FTP locations, then please also allow access from:
172.201.224.130/31 (Range: 172.201.224.130 through to 172.201.224.131)
Your IT department should be able to set this up for you.